We believe that shopping online should offer the same peace of mind as buying from a high street store. Therefore, we work hard to provide a comparable service and warranty that protects you and your purchases, while still offering the great benefits of shopping online.
We R Sports™ one year limited warranty is available on all products offered in We R Sports™ Online Store, except those products that come with a worldwide or international warranty as standard as well as products listed in "Specific exclusions" and "General exclusions". The We R Sports™ one year warranty, valid only when goods are paid for in full, warrants the product to operate according to manufacturer's specifications for the period of 1 year after the dispatch date.
The We R Sports™ 12-month warranty warrants the product to operate according to the manufacturer's specifications for the period of 1 year after the dispatch date. If your purchase suffers a manufacturer defect or fault of production, or a fault of material, then have no fear. You are covered for servicing local or otherwise.
Not only does our warranty cover a full 12 months, but it also allows you to get repairs and services done locally, at your convenience. This means,YOU WON’T NEED TO SEND YOUR PRODUCT BACK TO US BY POST. We will refund all services that you have to make during your 12-month warranty, as long as you provide eligible receipts. This service covers:
Note: Please remember that we will only be able to refund your local service charge if you provide a copy of the repair center receipt, which clearly shows they have corrected a manufacture defect, fault or fault of material to the product.
Peace of Mind with Local & Door-to-Door Warranty
With every purchase, we offer two types of warranties for free.
Simply send your product to a local authorised service centre to obtain a repair estimate. Send the estimate to us for approval (we check if the repairs being carried out matches the problems described, and also make sure it is covered by the warranty terms and conditions, e.g. accidental damage is not covered).
Once approved, your product will be serviced and repaired with all the costs paid by us.
If you prefer a simple laid-back approach and don't mind waiting slightly longer, we offer Door-to-door warranty where we will send a courier to your home to collect the faulty product and have it returned to our global service depot. We'll then handle everything for you and have repaired item returned to you by courier. We may also send a pre-paid label for the return via the postal service.
This approach may take longer, but you do not have to do anything. Just pack the product in a box and wait for the our courier to pick it up.
An ultra simple return policy to boost.
With our online store, you don’t need to worry about losing your warranty information. You can store the purchase date, and warranty details on your account, in your My Account pages. Should you need access to the information, it’s easily accessible to you. Plus, it’s kept secure from preying eyes, as it’s only visible to you.
On top of all this, if you are still not happy with our service, you can make use of our unique 14-Day Refund Guarantee.
Please refer to our Terms & Conditions for more details.